Terms & Conditions

1. Who we are

Reacho provides software tools that help businesses source leads, run outreach, and manage conversations across channels such as email and LinkedIn. References to “we”, “us”, or “our” mean the operator of Reacho.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of account information and for keeping login credentials confidential.

You must promptly notify us if you suspect unauthorized access to your account.

3. Permitted use

You may use Reacho only for lawful business purposes and in accordance with these Terms, applicable laws, and the rules of any third-party platforms you connect (including LinkedIn, email providers, and similar services).

• Do not use the Service to send spam, phishing, deceptive, harassing, or illegal content.
• Do not scrape, overload, reverse engineer, or disrupt the Service except as expressly allowed by law.
• Do not upload content you do not have rights to use.
• Do not use the Service to violate privacy, anti-spam, export, or data protection laws.

4. Customer content and outreach data

You retain ownership of content and data you submit to the Service (“Customer Content”), including lead lists, messaging copy, and connected-account data you choose to sync.

You grant us a limited license to host, process, transmit, and display Customer Content solely to provide and improve the Service. You represent that you have all rights and consents needed to use Customer Content with Reacho.

5. Third-party services

Reacho may integrate with third-party products. Your use of those products is governed by their terms and policies. We are not responsible for third-party outages, policy changes, account restrictions, or data handling outside our control.

6. Plans, billing, and credits

Paid plans, usage credits, and billing terms (including renewals, taxes, and refunds) are described at purchase or in your order form. Fees are generally non-refundable except where required by law or expressly stated otherwise.

We may change pricing with reasonable notice for future billing periods.

7. Intellectual property

The Service, including software, branding, designs, and documentation, is owned by us or our licensors. These Terms do not transfer ownership of any Reacho intellectual property to you.

8. Confidentiality

Each party may receive non-public information from the other. The receiving party will protect that information with reasonable care and use it only as needed to perform under these Terms, except where disclosure is required by law.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee specific outreach results, deliverability rates, platform approvals, or uninterrupted availability.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

11. Indemnity

You will defend and indemnify us against claims arising from your Customer Content, your outreach practices, your violation of these Terms, or your use of third-party platforms through the Service.

12. Suspension and termination

We may suspend or terminate access if you breach these Terms, create risk for other users or platforms, fail to pay fees, or if required by law. You may stop using the Service at any time. Provisions that should survive termination will survive.

13. Changes to the Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use after the effective date constitutes acceptance of the revised Terms.

14. Governing law

These Terms are governed by the laws applicable in the jurisdiction where the Reacho operator is established, without regard to conflict-of-law rules. Courts in that jurisdiction will have exclusive venue, except where prohibited by law.

15. Contact

For questions about these Terms, contact legal@reacho.cloud.